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The Intern from Hell: Drew Abruzzese from ‘The Restaurant’

by David Bloomberg -- 05/03/2004
He’s been in the restaurant business for 15 years – even though he’s only 20. He’s just there to observe – and answer phones, work behind the bar, and annoy the crap out of people. He demands respect – but he doesn’t give respect to those who actually deserve it. Drew Abruzzese was only on the second season of The Restaurant for two episodes, but in that short time, he managed to earn himself an induction into the Reality TV Hall of Shame.

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Drew Abruzzese was on our television screens for all of two episodes during the second season of The Restaurant. During that time, however, he did what few others have managed to do – he earned a full induction into the Reality TV Hall of Shame.

How he did it is a true tale of an immature brat who had delusions of grandeur. On a recent episode of Survivor: All-Stars, there was a question posed to the group about which remaining contestant thought they were smarter than they actually were. If Drew had been on Survivor instead of The Restaurant, he would have won that category hands down. (OK, actually he would have been voted out in the first couple weeks for his attitude, but allow me my example anyway.)

Let’s take a look at Drew’s two episodes to see why he deserves this induction.

In the first episode, Drew struck me as a kiss-ass, pure and simple. Jeffrey Chodorow said he was shocked at the amount Rocco’s was spending on flowers. Drew said he was shocked at the amount Rocco’s was spending on flowers. Jeffrey talked about how Rocco replied with “No comment” to most of his questions. When corporate chef Luke asks Jeffrey how Rocco replied to a question about whether Rocco is blaming opening the restaurant too quickly for their losing money, Drew said that Rocco’s response would be “No comment.” OK, Drew, we get it – you’re going to say whatever the boss says.

Then he was told he would be working in the restaurant to keep Jeffrey up on the day-to-day operations. The problem is that he had already decided then that he wouldn’t get along with Rocco. Even though Sarah, from Jeffrey’s Corporate Task Force, told him not to go into it with a negative attitude, it was clear that he already had his mind made up. He knew he would not get respect, and that was that.

Indeed, the issue of respect is one that came up again and again. He insisted that if people treated him with respect, he would do so in return. Yet that’s not at all what we saw. Instead, what we saw was Drew demanding respect yet refusing to give any in return. Mind you, he was a 20-year-old demanding respect from those older and more experienced than him.

Another point that was mentioned several times – by others – was that Drew was there to observe and report back to Jeffrey. Apparently, Drew has a different understanding of the word “observe” than the rest of us do. To Drew, “observing” meant giving out free drinks, telling various staff members what to do, answering phones, arguing with employees, calling the boss names, etc.

But wait, he said he was in the restaurant business for 15 years. Gosh. That’s great. It’s also amazing, since that means he’s been in the business since he was five. I guess his daddy brought him in during “Bring Your Child to Work Day.”

But if he truly had been in the restaurant business for any length of time at all, you’d think he’d know important facts like you need to be 21 to serve alcohol in New York (and most other places) and you aren’t supposed to use a glass to scoop out ice because it can break and necessitate a complete emptying of the ice container. Yet there he was, doing both of those things. And he wondered why he didn’t get the respect he so deserved.

But that’s really not the main reason. Let’s look at some of the others.

First, Drew was there representing the other “side” of the restaurant’s ownership, so he should have understood that he would be viewed at least in part as “the enemy.” Yet he got all upset when Rocco came into the restaurant and walked by him without acknowledging him. Mind you, Rocco didn’t acknowledge Emily, standing next to Drew, either. It was not the top thing on his mind. But since Drew appears to have an exaggerated opinion of himself, apparently he should always be the top thing on everybody’s mind.

Then Rocco called and Drew, who is supposed to be observing, answered the phone. Rocco was understandably annoyed and told him that he should not be answering phones or taking reservations unless he was trained. I don’t think that’s unreasonable for a boss to expect. Drew, however, apparently does. He handed the phone to Emily and uttered his now infamous “captain douchebag” remark about Rocco. It’s not bad enough that he said it, but he said it so Rocco could hear it. Worse still, he said it in front of any customers who might have been around. What the hell kind of idiot does that?

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